About Us

Privacy Policy

Ideal E-Cash Solutions Pvt. Ltd ("us", "we", or "our") operates the www.idealecash.in website.

This Privacy Policy ("Policy") explains how Ideal E-Cash Solutions Pvt. Ltd - IdealEcash ("Ideal") collects, uses, shares and protects information of users ("You") through its website located at the URL www.idealecash.in ("Platform").

We do not sell or share your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets.

The personal information / data provided to us by you during the course of usage of www.idealecash.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations.

“Ideal E-Cash” is committed to protecting your privacy and has therefore, provided this Policy to familiarize You with the manner in which “Ideal E-Cash” uses the information disclosed by You to “Ideal E-Cash”.

The terms of the Policy shall govern your use of the Website. This Policy shall be construed in compliance with Information Technology Act, 2000 as amended from time to time and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

WE USE YOUR DATA TO PROVIDE AND IMPROVE THE SERVICE. BY ACCESSING AND USING THE PLATFORM AND AVAILING THE SERVICES OFFERED BY “IDEAL E-CASH” THROUGH THE PLATFORM, YOU AGREE TO THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS POLICY. UNLESS OTHERWISE DEFINED IN THIS PRIVACY POLICY, TERMS USED IN THIS PRIVACY POLICY HAVE THE SAME MEANINGS AS IN OUR TERMS AND CONDITIONS, ACCESSIBLE FROM OUR WEBSITE. PLEASE NOTE THAT, BY FURTHER USING THIS PLATFORM, YOU AGREE THAT YOUR CONSENT IS GIVEN TO US TO PROCESS YOUR PERSONAL DATA.

Use of Information by “Ideal E-Cash”
  1. The Information provided by You to “Ideal E-Cash” will be kept confidential to the maximum possible extent, and may be used for a number of purposes connected with “Ideal E-Cash” business operations which may include the following:
  2. To provide and maintain the Service
    • To notify you about changes to our Service
    • To provide better usability, troubleshooting and site maintenance
    • To allow you to participate in interactive features of our Service when you choose to do so
    • To provide customer care and support.
    • To provide analysis or valuable information so that we can improve the Service
    • To monitor the usage of the Service.
    • To detect, prevent and address technical issues.
    • Dealing with requests, enquiries and complaints and customer related activities.
    • To provide access to desirable content based on your preferences.
    • Marketing products and services and data analysis, including, for providing advertisements and surveys of relevance to You.
    • Abiding with laws and law enforcement / regulatory requests

“Ideal E-Cash” reserves the right to change, modify or remove portions of this Policy at any time. “Ideal E-Cash” recommends that You review this Policy periodically to ensure that You are aware of the current privacy practices. “Ideal E-Cash” may notify You of the modifications to the Policy on Your use of the Platform or in any other manner as “Ideal E-Cash” may deem fit. Your continued use of the Platform after the amendment to the Policy will be deemed acceptance of the modifications thereof.

Refund & Cancellation Policy

All sales/services are final and there will be no refund or exchange permitted. Please be advised that you are responsible for the purchase and all charges that result from those purchases. However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but has not delivered within 15 to 21 working days of your completion of the transaction then you may inform us by sending us an email or posting us a message on the contact us page. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details -Transaction date and Order Number. “IDEAL E-CASH” shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery then you will be refunded the money within 7 working days from the date of the receipt of your email.

Refund & Cancellation Policy

Gift cards once purchased cannot be cancelled or returned due to regulatory restrictions. And utility payment once process & paid to concern department or company will never cancelled or reversal consequently no refunds applicable ..